Cancellation policy and sample cancellation form

Right of Withdrawal

(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor

can be attributed to their independent professional activity.)

Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day

- on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must contact us (headlight clinic UG, Charlottenburger Straße 5, 21502 Geesthacht,

Telephone no .: +4941528773378, fax no .: +4941528773376, e-mail address: by means of a clear

Declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. they

can use the attached model withdrawal form for this purpose, but this is not mandatory.

You can also use the model withdrawal form or another clear declaration on our website (

fill in and submit electronically. If you make use of this option, we will inform you immediately (e.g. by e-mail)

send a confirmation of receipt of such a revocation.

To meet the cancellation deadline, it is sufficient for you to notify us of your exercise of the right of cancellation before the cancellation period has expired


Consequences of withdrawal

If you withdraw from this contract, we will give you all payments that we have received from you, including delivery costs (with

Except for the additional costs that result from the fact that you use a different type of delivery than that offered by us,

have chosen the cheapest standard delivery), to be repaid immediately and at the latest within 14 days from the day on which the

We have received notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that

You have returned the goods, whichever is earlier.

You have the goods immediately and in any case no later than 14 days from the day on which you informed us of the revocation

Inform the contract, to return to the headlight clinic UG, Charlottenburger Straße 5, 21502 Geesthacht or to

to hand over. The deadline is met if you send the goods before the period of 14 days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to an examination of the quality,

Properties and functioning of the goods is not due to the need for handling them.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for their production an individual selection or determination by the

Consumer is relevant or which are clearly tailored to the personal needs of the consumer;

- for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;

- for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but no earlier than 30 days after

Contract can be delivered and their current value depends on fluctuations in the market on which the entrepreneur

has no influence;

- for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if

their seal was removed after delivery;

- for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature;

- for the delivery of audio or video recordings or computer software in a sealed package, if the seal is made after the

Delivery has been removed.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)


Headlight Clinic UG

Charlottenburger Strasse 5

21502 Geesthacht

Fax number: +49 4152 877 3376

Email :

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) /

the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only if this is communicated on paper)

- date

(*) Delete where inapplicable.

by mail